Archive for June 25, 2008

Customer Service Disaster at the Rocky Mountain Chocolate Factory

June 25, 2008 3 comments

If you’re passing through the Bellaterra/Huntington Beach area in California, you might want to watch out for the Rocky Mountain Chocolate Factory. The Consumerist hits them with a downright horror show story in customer service denial.

Not sure if I can bear to even eat chocolate after that story.

Update: The COO of Rocky Mtn Chocolate Factory called and apologized to the lady. Rock on! And hand me another chocolate bar.

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