Doug Watching

Arrrrgh!

July 20, 2006 · 1 Comment

Watch out for the pirate lawyers!

Categories: Uncategorized
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Middle East Blogging

July 20, 2006 · No Comments

While I haven’t commented much on the current war in the Middle East, it has occupied my mind from day one. I’ve been tracking blogs and media, but the bloggers over there provide so much more info. Lisa Goldman, in Israel,writes about the cross-border conversation going on between the Lebanese and Israelites. While this may not solve our issues now, it gives me hope for the future.

Categories: dialogue
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Customer Centric Funerals

July 20, 2006 · 1 Comment

As the customer-focus trend grows it is reaching some odd places–even the funeral home. New York Times describes a growing tendency among baby boomers to request customized funerals complete with refreshments, unique locations, and life videos. Actually, the life videos is a pretty good idea for posterity.
The family of one ice cream truck driver requested an ice cream truck to deliver treats at the graveside. Kinda makes me think of the old John Denver song, “Forest Lawn.”
funeral.jpg

Categories: Customer Experience · Society & Culture
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